Development support

Information system

We support our clients to improve their competitiveness by creating software tailored to their business operations, thereby improving operational efficiency and automation.

Work content

  • Entrusted development
    We develop systems and applications that meet clients’ needs.
  • Support for development work
    Our engineers participate in the clients’ system development project and support the development.
  • Data processing and aggregation
    We support our clients in improving their business efficiency by processing and aggregating large amounts of data in accordance with their requests.
  • We do not only fulfill the clients’ request, but also provide a proposal to make the most of the information.
  • We provide new value by using IT technology to improve our clients’ competitiveness, as well as streamline and automate their operations.
  • According to the clients’ request, we provide advanced total service by cooperating with other departments in our company.

Work flow

  1. Inquiry
    Meeting with client
    Confirm the clients’ business details and development requests.
  2. Estimation
    Propose the best solution based on the clients’ requests and budget.
  3. Requirement definition
    Based on the clients’ requests, summarize the systemization requirements and clarify the scope and content of support.
  4. Design
    Create a concrete system image and a program outline design document.
  5. Development
    Based on the designed content, perform programming and develop the system.
  6. Verification
    Test the created program, and if there are any problems, modify the program.
  7. Release
    Apply the created program to the client environment.
  8. Follow-up
    Reflect feedback from the client and provide operational support.

Major languages that can handle

C# / Visual Basic.Net / ASP.Net Web Application / JavaScript / HTML / Office VBA Application

Major databases that can handle

Microsoft SQL Server / Microsoft Access

Major development results

  • Sharing vehicle development information (ASP.NET, MS SQL Server)
  • Knowledge sharing of vehicle repair information (C#, VB.Net, IBM DB2)
  • Aggregation of vehicle repair parts information (C#, MS SQL Server, MS Excel)

Translation / Interpretation

Smooth communication with foreign countries is an essential element in the ongoing globalization of business.
We support our clients’ global business as their best partner.

英字新聞の上にガラス素材の地球儀が置いてあるイメージ写真

Technical translation

Work content
  • In particular, we have more than 20 years of experience in the field of automotive technology.
    The experienced staff creates “living sentences and easy-to-understand sentences” from the perspective of the reader, not just “language conversion”.
  • We create unique glossaries for each client and field, standardizing terminology and notation to provide high-quality translations.
  • According to the clients’ request, we provide advanced total service by cooperating with other departments in our company.
Work flow
  1. Inquiry
    Respond via email and phone.
  2. Estimation
    Confirm the details such as expertise, volume, delivery date, etc. based on the translation manuscript (sample is acceptable) data and present the appropriate price based on our own fee system.
  3. Order
    Before the client places an order, make sure that they fully understand the contents of the estimation. Also support designated translation words depending on the clients’ request.
  4. Translation
    Select the most suitable translator. Utilize the specialized knowledge and research skills to provide translations that meet the needs of the client.
  5. Proofreading
    Check for typographical errors, omissions, and translation errors.
  6. Optional service
    Layout adjustment and diagram processing (creation of figures and tables) are available upon request.
  7. Review
    Check the content and mistranslation, adjust the style, and make the translation easier to read and understand.
  8. Delivery
    Deliver in a delivery format specified by the client under a strict confidentiality system.
  9. Follow-up
    Reflect feedback from the client for future quality improvement.
Major languages that can handle

English, Chinese, Korean, Thai, German, French, Spanish, Portuguese
*Consultations available depending on the language

Major fields that can handle

Business in general, automobile engineering, mechanical engineering, electrical engineering, communication, IT
*We also offer post-editing and English data entry.

Major materials that can handle

General business documents, instruction manuals, specifications, design drawings, training materials, presentation materials, operation manuals, corporate brochures,exhibition documents and other documents

Interpretation

Work flow
  1. Inquiry
    Respond via email and phone.
  2. Confirmation of the content of the request
    Check the following:
    – Schedule
    – Meeting contents
    – Meeting type (Face-to-Face / Online)
    – Number of participants in the meeting (Japanese / Non-Japanese)
    – Simultaneous / Consecutive
    – Availability of interpretation equipment, etc.
  3. Estimation
    In addition to the interpretation fee, the following fees are also included.
    – Transportation fee
    – Accommodation fee (staying the night before)
  4. Material check in advance
    Check the materials received in advance to improve the interpreter’s performance and the efficiency of the meeting.
  5. Follow-up
    Reflect feedback from the client.
Languages that can handle

Japanese ⇔ English

User support services

We provide a variety of support services to ensure the smooth operation of the systems and applications used in our clients’ workplaces.

Work content

  • User QA SupportWe respond to inquiries by email, phone, or chat from the design department and indirect departments such as purchasing and general affairs as necessary.
  • SeminarWe contact the relevant person about seminars for the clients’ unique systems and ask them to attend the seminars. We also act as instructors for the seminars.
  • Creation of manuals for various systemsWe create, revise and abolish manuals for our clients’ unique systems and open software as needed.
    We create manuals in response to system revisions, abolitions, and the introduction of new systems.
  • Chatbot operation tuningWe make improvements to improve the response rate of the chatbots used by our clients.

Work flow

業務フロー図：お客様からの業務委託依頼を山王テックが受け、見積もり・担当配置・結果や実績などの報告ををフィードバックするまでの流れ図

Tools used

i-QUAVIS / Clients’ unique systems / Outlook / Teams / Excel / PowerPoint / Word